Baggage delivery counter at Narita
The baggage delivery service in Japan is a great idea if you’re bringing your own ski gear, especially if you are spending a few days in Tokyo before you arrive in Hakuba.
Baggage delivery from Narita Airport to Hakuba usually takes around 24 hours and is very reasonably priced (the last time I did it, it was under 2000 Yen for a snowboard bag full of kit, but depends on weight). There are a number of operators at the Narita Airport terminal. As you come out of the arrivals area, turn right and you will see the signs.
The White Horse Hotels can also arrange for your gear to be delivered back to Narita Airport, for you to pick up at the check-in area before your departure. Please ask us for more information during your stay.

We are a family of 8 travelling from Narita to Wadano Forrest Hakuba 24 Dec. Are we able to send our luggage approx 6 suitcases.
Yes certainly. You should confirm with your accommodation though and let them know it will be coming.
Does the delivery service deliver to the hotel that you are staying in, or to a main reception desk in Hakuba itself?
Does the delivery service send the baggage to my accommodation (in Wadano), or to a main service desk in Hakuba? Thanks
Hi Lucia. The service will deliver it directly to your hotel. You will need the address and phone number of the hotel too.
We will be arriving in Tokyo on 21 December but going around for 3 weeks before skiing on 12-16 January. Our hotel will only accept luggage a week in advance. Is there a luggage transfer who will store our luggage for 2 weeks before sending it to our hotel in Hakuba?